Accessibility is the concept behind attempts to eliminate, or at least minimise, the barriers encountered by certain groups of users when they browse the Internet and thus enable them to access the information. These difficulties may be associated with physical or psychological issues or related to the technology they use:
The Regional Government of Bizkaia is fully aware of the importance of Internet accessibility; enabling anyone to access the content provided by the Regional Government of Bizkaia. Hence, attempts have been made to comply with accessibility guidelines and to constantly improve.
There are currently certain websites of the Regional Government of Bizkaia that are not accessible. The main reasons for this are the technical complexity of the website in question or certain technological difficulties that still exist. However, the objective is to gradually ensure that all pages of bizkaia.net comply with accessibility guidelines.
The www.bizkaia.net website complies with accessibility requirements by following the Web Content Accessibility Guidelines 1.0, level Double-A, and the XHTML 1.0 recommendations, placing particular emphasis on the separation of structure, presentation, content and functionality.
This accessibility compliance is applicable to all those pages found under www.bizkaia.net, excluding the websites led to by links that open in new browser windows.
The www.bizkaia.net website has obtained AENOR Website Accessibility certification and it is currently in force by means of half-yearly technical inspections to check compliance of the requirements of UNE 139803:2004 standard, "Computer Applications for the Disabled. Accessibility Requirements for Website Contents", and of AENOR site audits of the website accessibility management system:
All those pages of www.bizkaia.net that include the following icons comply with the Accessibility Guidelines or General Principles of Accessible Design, level Double A, established by the WAI Working Group belonging to W3C:



The visual design has been completed under the recommendations of the W3C regarding Cascading Style Sheets, Level 2 (CSS2).
If the web browser or Internet-browsing device does not support style sheets, the content of the website is still fully legible thanks to its framework structure.
All pages of www.bizkaia.net that have been developed since 03/05/2007 have passed levels A and Double A and the files, according to their format, have all the accessibility features that their technology allows.
Certain pages may incorporate documents/files (for example: in PDF format, in Word format, etc.) or non-accessible multimedia content, although the adaptation of all of these pages is currently being carried out:
The contents prior to 03/05/2007 are considered to be historical and access to them may not be possible. If any document or content that you need is not accessible, please contact us using the enquiries, complaints, suggestions and contact form. The new versions of those contents will comply with the Level A and AA accessibility requirements.